Privacy Policy — The Cellar Gibraltar

This Privacy Policy explains how The Cellar by Saccone & Speed ("we", "us", "our") collects, uses and protects personal data when you visit www.thecellar.gi or our shop at 25 Irish Town, Gibraltar. We are the data controller for the personal data we process.

Who we are

The Cellar is operated by Saccone & Speed (Gibraltar) Limited, 25 Irish Town, Gibraltar GX11 1AA. You can contact us by email at info@thecellar.gi or by phone on +350 200 60373.

What personal data we collect

Contact details you provide when you email or call us, request a quote, place an order, or enquire about a hamper (name, email, phone, delivery address).
Technical data automatically collected when you visit the site: IP address, browser type and version, device type, pages viewed and timestamps.
Cookie and analytics data set with your consent — see our Cookie Policy.

How we use your data

To respond to enquiries and fulfil orders or hamper requests.
To operate, secure and improve the website.
With your consent, to measure how the site is used and to send you relevant offers.
To comply with our legal obligations (e.g. accounting, age-related sales).

Legal bases (UK/EU GDPR)

We rely on the following lawful bases: performance of a contract (to fulfil orders), legitimate interests (to run and secure our website and respond to enquiries), legal obligation (record-keeping), and consent (analytics, marketing and non-essential cookies).

Who we share your data with

We do not sell your personal data. We share it only with trusted service providers acting on our instructions — for example our website host, email provider, payment processor and delivery partners — and with authorities where required by law.

International transfers

Some of our service providers are located outside Gibraltar. When data is transferred internationally we rely on appropriate safeguards such as the UK/EU Standard Contractual Clauses.

How long we keep your data

We keep personal data only for as long as necessary for the purposes described above and to meet legal, accounting or reporting requirements. Enquiry emails are typically kept for up to 24 months; order records are kept for at least 6 years for tax purposes.

Your rights

Under data protection law you have the right to:

Access the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Ask us to delete your data ("right to be forgotten").
Restrict or object to certain processing.
Receive a copy of your data in a portable format.
Withdraw consent at any time (where we rely on consent).
Lodge a complaint with the Gibraltar Regulatory Authority (www.gra.gi).

To exercise any of these rights, email us at info@thecellar.gi.

Cookies

We use cookies and similar technologies. Strictly necessary cookies are always on. Analytics and marketing cookies are only set with your explicit consent. See our Cookie Policy for details. You can change your choice at any time via .

Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page indicates when it was last revised.

Contact

For any privacy question or request, contact us at info@thecellar.gi or write to us at The Cellar, 25 Irish Town, Gibraltar GX11 1AA.